Shopify 支持按销售市场配置自助退货与取消订单

If you sell in more than one market, your returns policy probably isn't one-size-fits-all. Until now, self-serve returns were a single store-wide setting — turn it on and every buyer, in every market, could request their own return or cancellation. You can now tailor that experience to each market you operate in.

How it works

• Go to Settings → Customer Accounts → Order Actions → Manage
• Select Order Status from the top-level dropdown
• Click the gear to open the settings panel → find the Return and Cancel toggles.
• Set these on/off for the store default and save.
• Select a market in the top-level dropdown and repeat to configure the settings for that market specifically.

What changed

• Your existing settings carried over automatically. There's nothing to migrate or re-enable.
• The new toggles appear next to third-party returns apps in the checkout editor, so you can compare Shopify's built-in experience with any existing apps before deciding.
• If you haven't configured return rules for a market you're setting up, you'll see a link to the right setup screen. Enabling self-serve returns without rules means buyers can request returns on orders placed in that market without a time limit.

Learn more about setting up self-serve returns and cancellations.