Shopify POS v11.14 允许获授权员工查看已识别顾客的线上购物车
Permitted store staff can now see an identified customer's online cart in POS
Shopify POS v11.14 支持获授权的门店员工查看已识别顾客线上未完成结账中的商品，并在门店提供尺码或产品咨询。启用 Shopify Admin 中的 View abandoned checkouts 权限后，顾客需具备身份信息、邮箱和符合条件的未完成结账，POS 会话还需包含门店位置上下文；员工只能看到购物车商品，不能查看浏览历史。
Shopify 门店可在顾客到店时查看其符合条件的线上未完成结账商品，用于提供尺码和产品咨询并协助完成购买。
Authorized staff can now view items from an identified customer's abandoned online checkout in Shopify POS. When a known customer shops in store, store staff can look them up in POS and see if they have any items in their online cart. Using this information they can offer to assist the customer with sizing or by answering product questions, and help complete the purchase in person.
This update is available in Shopify POS v11.14 and requires permissions to be turned on. Enable "View abandoned checkouts" in Shopify Admin under Settings > Users > Roles > POS Role(s) > Customers.
In order for an online cart to be displayed the customer must be identified, have an email address, have an eligible abandoned checkout, and the POS session must have location context. Only the products in the customer's online cart is viewable, not their browsing history.
Learn more about viewing abandoned checkouts in POS.
来源：Shopify 官方更新 · changelog.shopify.com